Your privacy matters to us. This Privacy Policy explains what personal information solaire hotel collects, why we collect it, how it is used and protected, and what your rights are as a registered player. Please read this page carefully before creating an account.
Six key points about how we handle your personal data — the full policy follows below.
solaire hotel collects personal information required to operate your account, process transactions, verify identity, and keep the platform secure. We do not collect data beyond what is necessary for these purposes.
All data transmitted between your device and our platform is protected by SSL/TLS encryption. Stored personal data is secured with access controls that limit who within our team can view it.
solaire hotel does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used only to support your account and our platform operations.
You can request access to, correction of, or deletion of your personal data. You can also ask us to restrict how we use it. Contact our support team to exercise any of these rights.
Identity verification (KYC) protects you and other players by ensuring each account belongs to a real, eligible person. KYC documents are handled with strict confidentiality and used only for verification.
If we update this Privacy Policy in a way that materially affects your rights, we will notify registered players via platform notification or email before the change takes effect.
This Privacy Policy applies to solaire hotel and covers all personal information collected through the platform website and mobile applications. It describes how we handle the personal data of registered players, visitors to our website, and anyone who contacts our support team.
By registering an account on solaire hotel, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree with how we handle your data, you should not create an account or use the platform.
solaire hotel collects personal information in the following categories. We collect only what is necessary for the purposes described in this policy.
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Name, date of birth, mobile number, email address | At account sign-up |
| Identity Verification (KYC) | Government-issued ID, selfie photo, proof of address | During KYC process |
| Financial Data | Payment method details, transaction history, account balance | When depositing or withdrawing |
| Device and Technical Data | IP address, device type, browser, operating system | When you access the platform |
| Usage Data | Game activity, session duration, betting history | During active platform use |
| Support Interactions | Chat transcripts, emails, complaint records | When you contact support |
We do not intentionally collect sensitive personal information such as religious beliefs, political opinions, or biometric data beyond what is required for standard KYC photo identification.
The personal information we collect is used for the following purposes:
solaire hotel implements technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our security practices include:
While we take reasonable and appropriate steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials, and contact support immediately if you notice any suspicious activity on your account.
We retain your personal information for as long as your account is active and for a reasonable period after closure to meet legal, regulatory, and operational obligations. Specific retention periods may include:
When data is no longer required and retention obligations have been met, it is securely deleted or anonymised.
As a registered player, you have the following rights with respect to your personal information held by solaire hotel. To exercise any of these rights, contact our support team directly.
You can request a copy of the personal data we hold about you. We will provide this in a clear, readable format within a reasonable timeframe.
If any personal information we hold is inaccurate or out of date, you have the right to request that it be corrected. Some corrections may require re-verification of your identity.
You can request deletion of your personal data. Note that we may need to retain certain records to meet legal obligations, even after an account is closed.
You can ask us to limit how we use your data in certain circumstances — for example, if you believe the data we hold is inaccurate while a correction request is being reviewed.
Where technically feasible, you can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You can object to certain types of data processing, including the use of your data for platform analytics or profiling purposes not directly necessary for account operation.
solaire hotel uses cookies and similar tracking technologies to support platform functionality and improve the user experience. Cookies are small files stored on your device when you access the website or app.
We use cookies for the following purposes:
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform — in particular, session cookies are required for you to remain logged in. Strictly necessary cookies cannot be disabled without impacting your ability to use the platform.
The solaire hotel platform is strictly for players who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21, that account will be closed and the data deleted. If you are a parent or guardian and believe your child has registered on the platform, please contact our support team immediately so we can take appropriate action.
KYC identity verification is a required step for all accounts and is specifically designed to confirm that players meet the minimum age requirement before full account access is granted.
solaire hotel may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make changes, the updated policy will be published on this page with a revised effective date.
For material changes that significantly affect your rights or how we use your data, we will notify registered players via an in-platform notification or email prior to the change taking effect. We encourage you to review this page periodically to stay informed about how your personal data is handled.
Continued use of the platform after a policy update has been published constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please get in touch with our support team.
For privacy-related requests, please include your registered account name and a brief description of your request. We will respond within a reasonable period and may request additional information to verify your identity before processing a data access or deletion request.
For questions about our Terms and Conditions, responsible gaming tools, or general account queries, please visit our FAQ page or the About Us section.
We use SSL encryption, OTP authentication, and strict access controls to protect your personal information. We do not sell your data to third parties.
Now that you understand how we handle your data, create your account and enjoy everything the platform has to offer — from live casino and slots to sports betting and eBingo, all in PHP.
KYC required. 21+ only. All transactions in PHP. Play responsibly.